For applying any New Telecom service in BSNL, it has made compulsory to submit the valid documents such as proof of identity and proof of address along with the application form.
Recently DoT (Department of Telecommunications) has given instructions on verification of New Customers(especially in Mobile services-Prepaid/Postpaid) which shall be followed
by the Telecom Service Providers.
A Passport Size Photograph of the Customer should be pasted on the Customer Acquisition Form(CAF) and
documents as Proof of Identity and Proof of Address of the customer should be attached with the CAF
while applying for new telecom services. The list of valid documents approved by BSNL are as follows
Recently DoT (Department of Telecommunications) has given instructions on verification of New Customers(especially in Mobile services-Prepaid/Postpaid) which shall be followed
by the Telecom Service Providers.
A Passport Size Photograph of the Customer should be pasted on the Customer Acquisition Form(CAF) and
documents as Proof of Identity and Proof of Address of the customer should be attached with the CAF
while applying for new telecom services. The list of valid documents approved by BSNL are as follows
Valid Documents as Proof of Identity:
Aadhar Card
Passport with validity
Arms License with validity
Driving License with validity
Voter ID with date of issue
Ration card having photo with date of issue(period of validity)
CGHS/ECHS card having photo with date of issue
Certificate with photo issued by Gazetted Officer/MLA/MP on their letter head with date
Certificate with photo issued by recognized educational institutes for students only
Certificate with photo issued by village heads for rural area customers only
PAN card with date of issue
Post office/scheduled bank password having photo along with 3 recent months transactions
Students Photo ID card issued by government recognized educational institutions with validity
Pensioner card having photo
Photo ID card issued of Central govt./State govt./PSU only with validity/date of issue
Valid Documents as Proof of Address:
Aadhar Card
Passport with validity
Arms License with validity
Driving License with validity
Voter ID with date of issue
Ration card having photo with date of issue(period of validity)
CGHS/ECHS card having photo with date of issue
Certificate with photo issued by recognized educational institutes for students only
Certificate with photo issued by village heads for rural area customers only
Water Tax bill(within 3 months)
Wire line Telephone Bill(within 3 months)
ELectricity Bill(within 3 months)
Income Tax Assessment Order
Vehicle Registration Certificate
Post office/scheduled bank passport having photo along with recent 3 months transcations
Pensioner card having address
Photo ID card issued of Central govt./State govt./PSU only with validity/date of issue
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